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Drift is designed to help Jira admins navigate and analyze their Jira instance configuration. It understands the full context of Jira config, helping admins quickly find information, explore dependencies, and handle configuration-related requests. Drift is a secure way to adopt AI in the everyday admin work and save hours on the topics that previously required clicking through multiple screens.

How to open the app

Go to Settings → Marketplace apps → Drift is listed within the Apps section in the sidebar.
Drift is available only to admin users.

How it works

Drift helps you find and understand the information across your Jira configuration using AI. You can ask anything related to Jira config, and Drift will use the Jira APIs to find information. Sometimes analyzing the entities requires calling multiple API endpoints. Drift automates that so you don’t need to manually craft the requests. Drift will dig into the dependencies to prepare a comprehensive response to your question.

Prompt engineering

Example prompts:
  • Find unused fields that can be safely removed
  • Why can the QA team see the Payments board but not transition issues on it?
  • Show me the highest-impact optimizations

Scheme Analysis and Fields Analysis

The long-running processes that analyze the chosen scheme type / custom fields and list the entities that can me merged or deleted.
These tools are especially helpful for large enterprise Jira instances with complex configurations, where maintaining the environment manually is challenging.

Instance Audit

The AI-powered configuration scan that provides the recommendations regarding security, data quality, and cost optimizations.

Data security

Drift works entirely on Atlassian Forge, without any data egress. Customer data doesn’t leave Atlassian Cloud infrastructure at any point in time.

AI security

Drift works on the Forge LLM API provided by Atlassian. Customer data is not used to train AI models and it’s not shared with AI model providers. With Forge LLM, Atlassian provides an enterprise-grade AI capacity, with the highest level of security and data privacy.