Security Statement
We understand that security is a top priority for our customers. That's why we process only minimal data required to provide the functionality and that's why we chosen Forge storage as a place to keep the data - this way it never exits Atlassian infrastructure. We are transparent in how we handle customer data.
We follow Atlassian requirements and recommendations regarding apps security.
The platform
The app is built entirely on Forge, a platform developed by Atlassian with a strong focus on security and data privacy. Forge provides enterprise-grade security and reliability, making it an ideal foundation for our applications. See more on https://developer.atlassian.com/platform/forge/
Where we store the data
In the Forge SQL storage provided by Atlassian.
Does the app have Data Egress?
no. The data is within Atlassian Cloud infrastructure at all times.
We designed the app to be maximally secure for our customers.
Does the app support Data Residency?
Yes, the Forge SQL we use supports it out of the box and it's managed by Atlassian. See data residency docs and the information here.
All of the data stored by the app is in-scope for data residency.
What data we store
issueId
issueKey
projectId
issueTypeId
issueTypeIconUrl
accountId
fieldId
fieldName
createdAt - timestamp, the issue field presenting when the issue was created
coupled with the app metrics.
The API used
We use the Jira UI modifications extension point to provide app functionality. It's the only module that enables the detailed analytics use case. See more about the API here.
Why do we need specific permissions
storage:app- to be able to use Forge storageread:jira-user,read:jira-work,manage:jira-configuration,write:jira-work,manage:jira-project- required by the Jira UI modifications extension point. This extension point is backing one of the most popular apps in Atlassian Marketplace and it's mostly used to customize field properties and values, for example by templating apps. We use it to provide detailed user behavior analytics.write:app-data:jira- required by the Jira UI modifications REST API
Does the app have a data backup?
Yes. See https://www.atlassian.com/trust/security/security-practices#backups
How the communication between Jira and the app works:
Through OAuth 2.0: https://developer.atlassian.com/platform/forge/manifest-reference/permissions/
Privacy Policy
You can view our privacy policy here: https://acceleration-engineering.com/privacy
In case you have any questions related to security
Feel free to contact us at [email protected]. We'll answer any questions in detail. We know that security and data privacy are the key aspects for our customers.
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